Frequently asked questions

Read below the most frequently asked questions about Holiday Park Château Cazalères, and the answers to these questions. Is your question not among them? Then contact the reception!

General questions

At what time can I check into my villa?

You can check into your villa from 4 p.m. onwards. Are you arriving earlier? Ask at the reception if your villa is ready. Otherwise, waiting by the pool or the pool bar is probably not a punishment!

Can my dog come with me?

That depends on which vacation villa you have booked. In some villas a dog is allowed, but not in all of them. You can find this on the booking confirmation.

Note: per accommodation a maximum of 1 pet is allowed; the pet is always on a leash in the park. There is also a supplement for bringing a pet. 

Where is the vacation park located?

Vacation park Château Cazalères is located in southern France, the Ariège. The nearby village is Daumazan-sur-Arize, the city of Toulouse is 1 hour away by car.

What languages are spoken at the reception desk?

At the reception we speak French, English and Dutch.

Our animation is Dutch-speaking but they can communicate in English.

Are linens and towels included?

Bed linen is included in the booking, this will be prepared for the number of persons indicated. You can indicate while booking the vacation villa whether you also want a towel package. There will be an extra charge for this (€8.00 per person).

What are the opening hours of the swimming pools?

Our 3 pools are all open from 8 a.m. to 8 p.m. in the evening. 

Can we rent bicycles at the park?

Yes! You can rent bikes at the reception desk. Click here for more information.

What are the opening hours of the restaurant and pool bar?

Restaurant opening hours vary by season. Read more about the restaurant here.

The pool bar is open 7 days a week from 11:00 a.m. to 7:00 p.m. in high season, with the exception of bad weather.

At what time is the check-in and check-out?

From 16.00h you are welcome to check in at the reception! Do you arrive after 18:00h due to circumstances? Please contact the reception, so together we can find a solution.

On the day of departure you must leave the vacation villa at 10:00 am.

Is there WiFi at the park?

Wi-Fi is available at the vacation villas, pool bar and restaurant. 

Please note that due to the crowds in the high season, the network is heavily loaded which reduces the quality of the connection. As a result, it is not always possible to stream via phone or tablet.

Where can I park my car?

At each vacation villa there is space for 1 car, this parking space is right next to the villa. You therefore get only 1 barrier pass.

Are you coming with more than 1 car? You can park the other car(s) in the parking lot next to the reception.

Are there supermarkets or stores nearby?

In the nearby village of Daumazan-sur-Arize there is a small supermarket (Casino). There is also a bakery in the village, for fresh baguettes and croissants. Opposite the supermarket is a small tobacco store, which sells newspapers and magazines, among other things. A pharmacy can also be found on the outskirts of the village!

A Carrefour Market can be found in Montesquieu-Volvestre, this is a 10min drive from the vacation park. This supermarket offers a wide range of products and is a convenient option for larger purchases. 

Is there entertainment for the kids?

In high season, Dutch- and English-speaking animation is available at our vacation park. 

Download our app to see the entertainment program!

Facilities and activities

What are the opening hours of the swimming pools?

Our 3 pools are all open from 8 a.m. to 8 p.m. in the evening. 

Can we rent bicycles at the park?

Yes! You can rent bikes at the reception desk. Click here for more information.

Is there WiFi at the park?

Wi-Fi is available at the vacation villas, pool bar and restaurant. 

Please note that due to the crowds in the high season, the network is heavily loaded which reduces the quality of the connection. As a result, it is not always possible to stream via phone or tablet.

Is there entertainment for the kids?

In high season, Dutch- and English-speaking animation is available at our vacation park. 

Download our app to see the entertainment program!

What facilities are at the park?

The facilities at Château Cazalères offer something for everyone. There is a large swimming pool with a separate children's pool, several sports fields, all-weather tennis courts, a miniature golf course, a playground and trampolines. For food and drinks you can visit restaurant 'La Table de Cazalères'. There are also bike rentals, free wifi and plenty of hiking and cycling routes available to explore the beautiful surroundings.

Vacation villas

At what time can I check into my villa?

You can check into your villa from 4 p.m. onwards. Are you arriving earlier? Ask at the reception if your villa is ready. Otherwise, waiting by the pool or the pool bar is probably not a punishment!

Can my dog come with me?

That depends on which vacation villa you have booked. In some villas a dog is allowed, but not in all of them. You can find this on the booking confirmation.

Note: per accommodation a maximum of 1 pet is allowed; the pet is always on a leash in the park. There is also a supplement for bringing a pet. 

Are linens and towels included?

Bed linen is included in the booking, this will be prepared for the number of persons indicated. You can indicate while booking the vacation villa whether you also want a towel package. There will be an extra charge for this (€8.00 per person).

At what time is the check-in and check-out?

From 16.00h you are welcome to check in at the reception! Do you arrive after 18:00h due to circumstances? Please contact the reception, so together we can find a solution.

On the day of departure you must leave the vacation villa at 10:00 am.

Where can I park my car?

At each vacation villa there is space for 1 car, this parking space is right next to the villa. You therefore get only 1 barrier pass.

Are you coming with more than 1 car? You can park the other car(s) in the parking lot next to the reception.

What types of vacation villas are available?

We offer four types of vacation villas to meet various needs. The Villa Cazalères is suitable for 4 people and is cozy. The Villa Campagne is ideal for 6 people. The Villa Espace also sleeps 6, it has more living space and an extra toilet. Finally, we have the Villa Espace DeLuxe, which is more luxurious than the Villa Espace.

Please note that each vacation villa is unique! Thus different specifications per villa, you can see these in the search&book.

Food and drinks

What are the opening hours of the restaurant and pool bar?

Restaurant opening hours vary by season. Read more about the restaurant here.

The pool bar is open 7 days a week from 11:00 a.m. to 7:00 p.m. in high season, with the exception of bad weather.

Are there supermarkets or stores nearby?

In the nearby village of Daumazan-sur-Arize there is a small supermarket (Casino). There is also a bakery in the village, for fresh baguettes and croissants. Opposite the supermarket is a small tobacco store, which sells newspapers and magazines, among other things. A pharmacy can also be found on the outskirts of the village!

A Carrefour Market can be found in Montesquieu-Volvestre, this is a 10min drive from the vacation park. This supermarket offers a wide range of products and is a convenient option for larger purchases. 

Is there a restaurant or snack bar at the park?

At the pools we have a pool bar. Here you can order drinks to cool down, but we also have snacks! For example, order a fresh fries with Dutch snack, or an ice cream to finish with.

Also, located in the Château is a restaurant. Read more about the restaurant.

Cycling holiday

Where is the vacation park located?

Vacation park Château Cazalères is located in southern France, the Ariège. The nearby village is Daumazan-sur-Arize, the city of Toulouse is 1 hour away by car.

Can we rent bicycles at the park?

Yes! You can rent bikes at the reception desk. Click here for more information.

What types of vacation villas are available?

We offer four types of vacation villas to meet various needs. The Villa Cazalères is suitable for 4 people and is cozy. The Villa Campagne is ideal for 6 people. The Villa Espace also sleeps 6, it has more living space and an extra toilet. Finally, we have the Villa Espace DeLuxe, which is more luxurious than the Villa Espace.

Please note that each vacation villa is unique! Thus different specifications per villa, you can see these in the search&book.

Holidays in the Pyrenees

Can my dog come with me?

That depends on which vacation villa you have booked. In some villas a dog is allowed, but not in all of them. You can find this on the booking confirmation.

Note: per accommodation a maximum of 1 pet is allowed; the pet is always on a leash in the park. There is also a supplement for bringing a pet. 

Where is the vacation park located?

Vacation park Château Cazalères is located in southern France, the Ariège. The nearby village is Daumazan-sur-Arize, the city of Toulouse is 1 hour away by car.

Is there entertainment for the kids?

In high season, Dutch- and English-speaking animation is available at our vacation park. 

Download our app to see the entertainment program!

What facilities are at the park?

The facilities at Château Cazalères offer something for everyone. There is a large swimming pool with a separate children's pool, several sports fields, all-weather tennis courts, a miniature golf course, a playground and trampolines. For food and drinks you can visit restaurant 'La Table de Cazalères'. There are also bike rentals, free wifi and plenty of hiking and cycling routes available to explore the beautiful surroundings.

What types of vacation villas are available?

We offer four types of vacation villas to meet various needs. The Villa Cazalères is suitable for 4 people and is cozy. The Villa Campagne is ideal for 6 people. The Villa Espace also sleeps 6, it has more living space and an extra toilet. Finally, we have the Villa Espace DeLuxe, which is more luxurious than the Villa Espace.

Please note that each vacation villa is unique! Thus different specifications per villa, you can see these in the search&book.